> ## Documentation Index > Fetch the complete documentation index at: https://docs.wingup.ai/llms.txt > Use this file to discover all available pages before exploring further. # The calendar > See who is coming in and when, book, move and cancel appointments by dragging, block time, and mark who arrived — on a computer and on the phone. The **Bookings** screen in the WingUp app is a calendar of your appointments and meetings: the ones the agent booked on calls, the ones your team made, and the events of your connected calendar (Google Calendar or Outlook). What you change here changes in your calendar too, and the agent sees it at once. ## Before you start * Connect a calendar: [Google Calendar](https://docs.wingup.ai/integrations/google-calendar.md) or [Outlook Calendar](https://docs.wingup.ai/integrations/outlook-calendar.md). Without one, the screen shows a button to connect it. * To see a column for each person, mark people as **Bookable** in **Team**, and link each person's calendar. ## The views | View | What it shows | Key | | - | - | - | | Day | One day, hour by hour | `d` | | Week | Seven days side by side (you can hide Friday and Saturday) | `w` | | Month | The month, up to three meetings a day and "+N more" | `m` | | Team | One column for each person, for one day | `p` | | List | Two weeks as a list, day by day | `a` | Press **Today**, the arrows, or the date at the top to move. The view and the date are in the page's address, so a link opens the same view. The grey stripes are the hours when the business (or the person, in the Team view) does not work. The red line is the time now. ## Book * **Click a free time** (or tap it on the phone). A form opens with that time filled. * **Drag down on free time** to choose the length, then fill the form. * Or press **New** and choose **Appointment**, **Meeting** or **Block time**. In the form, choose the person, the service (the service sets the length), and the customer: type a name or a phone number to find them, or type a new name to add a new customer. ## Move, change the length, and give to another person * **Drag a meeting** to another time or day. On the phone, **press and hold** a meeting, then drag it. * **Drag the bottom edge** of a meeting to make it longer or shorter. * In the **Team** view, drag a meeting to another person's column to give it to them. It moves to their calendar. * Without dragging: open the meeting and press **Move…**. While you drag, the meeting shows its new time. If the time is not possible, it says why — it overlaps another appointment of the same person, the time is blocked, or the time has passed — and the meeting goes back to its place. After every change a message shows **Undo** for a few seconds. ## Block time Press **New → Block time**, or choose **Block time** in the form. Blocked time is in your calendar, so nobody can book it — not your team and not the agent. Use it for a break, a day off, or a meeting outside the business. ## The front desk: arrived, did not come, paid Click a meeting to open its card. From the card you can: * mark **Arrived** or **Did not come** (the numbers on the **Numbers** tab count them), * mark the appointment **paid** or **unpaid**, * **call** the customer or open **WhatsApp** with them, * **cancel** the appointment (press twice to confirm), * open the full meeting and the customer's card. These marks belong to WingUp. Your calendar does not hold them, and a calendar update never erases them. ## Display and filters The gear button sets, for you only: what the card shows (the customer's name or the service), the colour (by person or by service), the hour height, Friday and Saturday, and whether cancelled appointments show. The **Everyone** button shows only one person's appointments, or only yours. ## On the phone The phone opens on the day view, with the week as a strip of days on top. Tap the arrow under the strip to see the whole month. Swipe the hours left or right to go to the next or the previous day. ## Keyboard `d` `w` `m` `p` `a` change the view, `t` goes to today, `j` and `k` go forward and back, `c` makes a new appointment, `g` picks a date, `Delete` cancels the selected meeting, `Esc` closes a card or stops a drag, and `?` shows the list. ## Always up to date The calendar updates by itself, within a second or two: when the agent books on a call, when someone on your team changes an appointment, and when an event changes in your Google or Outlook calendar. "Updates live" next to the date shows that it is connected. ## Who sees and changes what * **Each branch sees its own calendar.** A person who belongs to a branch sees that branch's appointments and its people in the **Team** view, and nothing of other branches (set in [Organisation structure](https://docs.wingup.ai/team/organisation-structure.md)). The owner sees everything. * **A branch manager sees and changes everything in their branch.** Mark them **Manages it** in the branch's **People** tab. * **"Only their own" for some roles.** In **Settings → Team and roles**, open a role and set **May change** for **Meetings** to **Mine**. People in that role still see the whole branch's calendar, but they move, change and cancel only their own appointments. Others' appointments show a lock. * **Someone who handles other people's calendars** (a secretary for three doctors): open the person in **Team** and add those doctors in **Also responsible for**. Their appointments count as the person's own. * The rules are kept on our servers, not only on the screen: the agent, the assistant and every other way in follow them too. ## What we can see and do The calendar shows what is in the meetings table of your business: times, titles, the person and the branch, the service and the customer. An event marked private in your calendar shows only as busy time — we do not read or keep its details. Each person sees the meetings of their own branch or department, as set in [Organisation structure](https://docs.wingup.ai/team/organisation-structure.md). ## Support Write to [wingy@wingup.ai](mailto:wingy@wingup.ai). ## Related topics - [Google Calendar](https://docs.wingup.ai/integrations/google-calendar.md) - [Outlook Calendar](https://docs.wingup.ai/integrations/outlook-calendar.md) - [Services and meetings](https://docs.wingup.ai/integrations/services-and-meetings.md) - [Zoom](https://docs.wingup.ai/integrations/zoom.md) - [WingUp Business docs](https://docs.wingup.ai/index.md) This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.