Adding the connection
1
Open Connections
In the WingUp app, go to Connections and open Outlook Calendar.
2
Connect
Press Connect. Pick the Microsoft account that holds the business’s calendar, and press Accept.
3
Pick the calendar
Back in WingUp, choose the calendar the agent books into. You can also give each staff member their own
calendar.
“Need admin approval”? In a company account, the IT admin may have to approve new apps. Ask your admin to
approve WingUp, then connect again.
What WingUp can see and do
- Reads free and busy times, and the events of the calendar you picked.
- Writes only the appointments the agent books, moves or cancels.
Calendars.ReadWrite (plus your name and email to show which account is connected).
Video meetings
To give every appointment a Zoom meeting, connect Zoom and choose A Zoom meeting in the calendar settings.Removing the connection
- In WingUp: Connections → Outlook Calendar → Disconnect. WingUp deletes its tokens at once.
- In Microsoft: you can also remove WingUp from your account’s app permissions (myapps.microsoft.com for work accounts, account.live.com/consent/Manage for personal accounts).