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With the Zoom app, every appointment the WingUp agent books gets a Zoom meeting in your Zoom account. The join link goes into the calendar event. When the customer moves the appointment, the meeting moves. When they cancel, the meeting is deleted.

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Before you start

  • A WingUp Business account, as the business owner.
  • A connected calendar: Google Calendar or Outlook Calendar.
  • A Zoom account for the business. The meetings are made in the account you connect.

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Adding the app

1

Open Connections

In the WingUp app, go to Connections and open Zoom.
2

Connect

Press Connect. Sign in to the business’s Zoom account and press Allow.
3

Turn it on for bookings

On the same page, open your calendar (Google Calendar or Outlook Calendar). Under A video meeting for every booking, choose A Zoom meeting, and press Save.
Zoom connected, and A Zoom meeting chosen in the calendar settings
Connect the business’s Zoom account, not a private one. The meetings and their links come from the account you connect.

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Using the app

You do not need to do anything after setup:
  • A new appointment gets a Zoom meeting. The link is in the calendar event.
  • A moved appointment moves its Zoom meeting. The link stays the same.
  • A cancelled appointment deletes its Zoom meeting.
Every meeting has a waiting room, and participants join muted.
A booking moved and then cancelled, and its Zoom meeting following it
If Zoom does not answer when the agent books, the appointment is still booked, without a Zoom link. You can add a link by hand in your calendar.

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What WingUp can see and do

Permissions WingUp asks for: meeting:write:meeting, meeting:update:meeting, meeting:delete:meeting, user:read:user.

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Removing the app

You can remove it in WingUp or in Zoom. Either way, WingUp deletes its Zoom tokens at once.
  • In WingUp: Connections → Zoom → Disconnect.
  • In Zoom: sign in at marketplace.zoom.us, go to Manage → Added Apps, find WingUp Business, and press Remove.
Meetings that were already made stay in your Zoom account. New appointments are booked without a Zoom link.

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Contact support

Write to support@wingup.ai. Tell us your business name and what you saw.