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The agents’ audit

In the app, open Wingy and press Audit. Each card is one conversation: Wingy with a member of your team, or the agent with someone outside. Each line is one action: what was done, whether it waited for a yes, was approved or was blocked (and by which rule), and the AI cost of the conversation.
  • The owner sees the whole business and can pick one person. Everyone else sees their own conversations only.
  • “After content from outside” marks an action that came after Wingy read something written outside the business (a web page, a file, a forwarded message). After such content, starting a flow waits for your yes too.
  • The audit is kept for 24 months.

What the agents remember

What the agents remember about your business reaches every conversation, so it works like a setting.
  • Open Settings → What the agents remember. You see what the agents know now, and the updates that wait.
  • Anyone on the team (and their Wingy) can suggest an update. Others can mark “I saw this too”.
  • Only the owner, and roles the owner allows, approve, edit or reject an update. Nothing reaches the agents before it is approved. Pending updates also show on Today.
  • What a member tells Wingy about themselves stays theirs alone. The owner does not see it, and WingUp does not either.

What the AI may do for each role

In Settings → Team and roles, open a role and the Their agent tab:
  • What the AI may do: Careful, Normal or Free, then each area (records, tasks, calendar, people outside, flows, connected systems, knowledge, settings, billing, the web) as Nothing, Read, With a yes, or Act.
  • The AI never does more than the role allows a person. A message to someone outside, money and settings always wait for the person’s yes.
  • What the agents remember: Read, Suggest or Approve.

Support

Questions or a problem: support.